Fintech & lending
Payment confirmations, repayment reminders, account alerts, and secure sign-in messages.
Explore the workflow ↗
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Customer communication / Ghana & Nigeria
Make every customer moment count.
Fabrik gives your product, operations, and finance teams one dependable layer for SMS, email, and WhatsApp—from payment alerts to delivery updates.
Test the full send journey before contacting a carrier or inbox.
Delivery trackedorder.shipped · SMS
GHSSpend accounted forReserved, then charged · per segment
Designed for the teams behindfintechcommercelogisticsSaaS
Start with the business you run
Customer messaging that understands the journey.
From the first sign-in to the final delivery, give customers clarity—and give your teams a system they can operate.
Commerce & marketplaces
Order updates, receipts, delivery notices, and return communication customers can follow.
Explore the workflow ↗Logistics & delivery
Dispatch, arrival, exception, and proof-of-delivery messages across the journey.
Explore the workflow ↗SaaS & platforms
Product notifications, account communication, billing updates, and lifecycle messages.
Explore the workflow ↗One workspace, three perspectives
The message is only half the job. Knowing what happened is the other half.
Fabrik connects the send, the delivery outcome, and the cost in one operating model—so every team can make the next decision with context.
Product
Create reliable customer moments without building a messaging system from scratch.
Operations
See what was sent, what arrived, and what needs attention from one workspace.
Finance
Connect every message to a reservation, charge, refund, and local-currency cost.
The moments customers remember
One platform for the updates that move business forward.
Transaction alerts
Keep customers confident when money moves.
Order & delivery updates
Make the next step clear from checkout to doorstep.
Account & security
Support sign-in, verification, and important account changes.
Receipts & service email
Send useful records from a verified sending domain.
A calmer operating model
From business event to customer action.
Connect once. Give the right teams control. Follow every outcome.
Connect the moment
Your application triggers a message when something important happens.
Choose the right route
Send direct SMS, email, or WhatsApp, or use a managed definition your team can update.
Follow the outcome
See delivery, investigate exceptions, and reconcile the cost.
EMAILdeliveredGHS 0.05
SMSdeliveredGHS 0.03
Built for the region you operate in
Local controls. Clearer delivery.
Sender-ID approval, recipient consent, DND status, quiet hours, local pricing, and delivery evidence belong in the send path—not in a checklist your team has to remember.
- Transactional SMS routes in Ghana & Nigeria
- Email from verified sending domains
- Sandbox and live application environments
- WhatsApp template delivery through a configured provider
Pricing you can explain
Know the cost before the send.
Prepaid local-currency billing, visible reservations, and a ledger you can reconcile.
What it costs at your volume
10,000 SMS × 1 segmentGHS 300.00
20,000 emailsGHS 1,000.00
Estimated monthlyGHS 1,300.00
Standard fallback rates —SMS GHS 0.03 / segment · email GHS 0.05 / send. Fabrik reserves before dispatch, settles delivered messages, and returns failed or expired reservations.
Sandbox activity uses test credits and never contacts a carrier or inbox. Your dashboard shows the rate book assigned to your workspace.
For your engineering team
Ship the workflow once. Improve the message anytime.
Use direct SMS or email when your application owns the content. Use managed definitions when teams need to update approved copy, locales, and senders without a deploy.
First sandbox send
1
Install
npm i @fabric-messaging/sdk2
Add your key
FABRIC_API_KEY=sk_test_…3
Send
const { data: delivery } = await fabric.messages.send("order.shipped", { to, data, idempotencyKey });Questions before you start
Make the next step easy to choose.
Who is Fabrik for?+
Fabrik is for businesses in Ghana and Nigeria that send product communication: fintech, lending, commerce, logistics, marketplaces, SaaS, and operational platforms. Engineering teams get the API; product, operations, and finance teams get shared visibility.
Can a business team use Fabrik without writing code?+
Your engineering team connects the send path, while approved teams can manage versioned message definitions, previews, locales, and sender details in Fabrik.
What can I test before going live?+
A sandbox key exercises rendering, pricing, delivery states, and webhooks through a virtual route. It does not contact a carrier or inbox, and it does not prove live deliverability.
Is Fabrik only for SMS?+
No. Fabrik supports direct and managed SMS, email, and WhatsApp. Live sending opens once your workspace is approved to go live. Live SMS also needs an approved sender ID, live email a verified sending domain, and WhatsApp approved message templates.
How does pricing work?+
SMS is billed per segment and email at a flat rate per send from a prepaid wallet in local currency. Fabrik reserves the cost before dispatch and charges it once the provider accepts the message. If a send fails before the provider accepts it, the reservation is refunded; a message the provider has accepted stays charged even if it later goes undelivered.
Ready when your team is
Make every customer update count.
Start in sandbox, prove the journey, then move to live delivery when your sender, domain, and funding are ready.